| Challenge | Solution | Result |
|---|---|---|
| Reaching prospects and clients via digital marketing | Conducted Communication Patterns Audit | Social media messages became more effective and consistent |
| Know what competitors are offering, identify their competitive edge and communication patterns on social media platform | Set up social media channels | Reached more clients |
| Assess customers’ feedback | Populated CRM with customer database | Clients communication and interactions got more organised |
| Develop a customer database | Designed customer feedback survey | Ongoing service development based on customers’ feedback |
Testimonial
“Since July 2014, Dalia has been a preferred supplier to our company. She has done work on our behalf in the areas of market research and social media. Dalia has always been reliable and her work has been of the highest quality”
Sean McCann, Managing Director, People Based Solutions Ltd.